For physician practices and referral coordinators
You identify the patient. We handle the insurance, the authorization and the scheduling, and the notes come back to your chart.
Most of the delay between "this patient needs home health" and a nurse actually being in the house is paperwork your front desk should not have to do. That part is ours.
What you can use
- Medicare, VA and TRICARE West patients accepted
- Verification, eligibility and authorization done by us — not your staff
- Patient contacted within 24 hours of the referral
- Clinical notes returned for the patient's record
- Five things start a referral: name, date of birth, phone, insurance, and the reason
Printable handouts
Print these, hand them out, put them in a newsletter, or leave them on a table. Every one is available in all eight languages we publish.
- Does Medicare cover home health? A checklistThe actual eligibility rules, as a checklist a family can work through.
- Hospital to home checklistWhat to ask before discharge, and what to do the first week home.
- What home health actually doesFor families who are not sure what they are being offered.
Available in English, Spanish, Armenian, Persian, Filipino, Korean, Vietnamese and Chinese.
Someone needs home health care right now?
If a person you are helping has **Medicare** or **veterans (VA) coverage** and needs skilled care at home — nursing, physical or speech therapy, wound care, help after a hospital stay — we can connect them with a Medicare-certified home health provider serving Southern California.
- Medicare and VA/TRICARE coverage accepted
- Insurance, eligibility and authorization handled for the family
- The patient is contacted within 24 hours
- Serving Orange County, Los Angeles, Ventura, the San Gabriel Valley, Glendale, Burbank and the Coachella Valley
Free to ask. We will tell you honestly if home health is not the right fit.
The guides behind them
Longer reads, all with cited government sources, for anyone who wants the detail.
Interactive tools
Free, no account needed, and they work on a phone.
Common questions
What do you need to start a referral?
Patient name, date of birth, a working phone number, insurance, the ordering physician, and a short reason or a recent visit note. A face sheet covers most of it if that is easier.
Which insurance do you accept?
Primarily Medicare and veterans coverage (VA and TRICARE West/TriWest). Ask about anything else and we will tell you honestly before the patient is contacted.
How fast is the patient contacted?
Within 24 hours of receiving the referral, and we confirm receipt with your office.
What comes back to my office?
Clinical notes for the patient's record. You keep visibility without chasing anyone for it.
Want to share this with your members?
You are welcome to link to any page, print any handout, reprint any chart in a newsletter, or hand out copies. No permission needed and no attribution required. If it helps a family, use it.